Refund policy

RETURNS & REFUNDS

If you are experiencing any issues with your purchase, please email us at support@hydracaddie.com and the team will assist. Please provide any necessary information.

We do offer a 14-day money back guarantee which can be resolved by contacting us at support@hydracaddie.com.

We aim to respond to all contacts within two working days.

Exercising your right to change your mind (Consumer Contracts Regulations 2013):
All products are covered under the Consumer Contracts Regulations. Please email us at support@hydracaddie.com.

Please note, we unfortunately cannot accept returns on gift cards.